Be Present in the Moment

Life is busy, today we are busier than ever before.  The real challenge is to be truly focused on what the other person is saying to us and to be a Good Listener.

  • Place yourself in the other person’s shoes
  • Stop talking and try to be silent
  • Practice the empathetic sounding back technique
  • Do not interrupt with what you feel or think about the topic
  • Wait for the person to open up
  • Use Body Language to show you are interested
  • Listen with an accepting attitude
  • Use encouraging words to show you are listening
  • Do not be judgemental


About Poisematters

Lori is a recognized Protocol and Etiquette expert who received her training in 1997 from The Protocol School of Washington. Lori is certified and trained in International and Corporate Protocol and Etiquette instruction. Lori began her career with the Disneyland Resort in 1975 and has over 40 years of service with Walt Disney Parks & Resorts. In 2001, Lori Dominguez received the Orange County Tourism Council's Service Excellence award in the area of accommodations (Hotels). Lori continues teaching workshops on Protocol & Etiquette to local schools in Southern California including Cal State Fullerton, Cal State Long Beach and Cal Poly Pomona and Chapman University. She enjoys Fashion, blogging, being a dog mom, loves social media and travel. Her family includes two grown sons; a husband who is a high school biology teacher; and one very spoiled Bernese Mountain Dog.
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